Bank of the West at 758 Tucker Road, Tehachapi, California.

Completely disappointed in this bank and all their rules. Horrible customer service. Everything is for the bank. I don't have my spouse on my checking account for good reasons. Tried to cash my husband's payroll check with him present with ID and was told they don't accept 3rd part checks. Received a Christmas check payable to the both of us. They REFUSED to cash it as well. When I bring checks in payable to me, one teller in particular, asks what they are for (payroll). Mind you NONE of these checks are over $300. The only reason I opened a checking account with them is because I was trying to cash a payroll check from one of their customers for $70 they charged me $7 to cash it.

The teller manager doesn't come and explain anything she simply private messages with the tellers. They don't even try to get to know their customers. DON'T WASTE YOUR TIME AND MONEY AT THIS BANK. Next opportunity I have I will close this account and go else where.

Never had any problem with this bank the people have always been good to me

I don't understand why it take so long to deposit a check they have to have it okayed them they push a lot of keys and them we wait. Whenever I have had other bank which we don't have here I was on my way in a very short time. When I ask what's taking so long they say slow computer.